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Retail and Licensed Property No names, no pack drill, but I made several other inquiries, both from individual suppliers and from businesses offering a similar service to yours. None of them came anywhere near the quality of customer service that I got from you. I also greatly enjoyed the very personal and cheerful way in which you conducted your telephone conversations with me. It gave me the feeling that you really cared about our business and that is very impressive, as we really are pretty small beer in terms of volume of gas and electricity consumption.