The Utility Helpline Team
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Richard – Energy Manager


Over the past 15 years, Richard has gained a wealth of knowledge and experience in the energy industry. His experience ranges from managing large industrial and commercial clients and flexible energy purchasing, to having a strong understanding of the SME marketplace.

This experience is vital in delivering the best business energy solutions for our clients and continues to make us a market leader.

Jamie – Agency & Partnership Account Manager


Jamie has a degree in Economics and previously worked extensively in the financial services industry. His financial background and strong work ethic have made Jamie a perfect match for the energy industry.

Jamie joined us to 2011 and we have been so impressed by his dedication and professionalism, on and off the phone, that he now manages our channel partnerships and agency relationships.

Anna – Top Secret

akwebsiteAnna has extensive experience in account management and operations for the energy industry. Her current role is top secret and it’s her behind-the-scenes role that makes our service so reliable.

Anna’s knowledge and relationships with the UK’s leading energy suppliers allows the operations team to ensure our clients receive the highest level of service.

Fiona – New Business Development


Prior to joining us, Fiona spent ten years in London working for Haymarket Publishing as their Conference and Events Manager.

Since 2010 Fiona’s primary role has been to develop new customer relationships. As an energy advisor, she continues to liaise with industry professionals, to see how Utility Helpline can enhance their products and services within our industry.

Fiona was crowned ‘Sales Professional of the Year’ at The Energy Live Consultancy Awards (TELCA) rewarding those who go over and above what is expected.

Hannah – Senior Account Manager


Hannah joined us in 2008 after a successful career as a Corporate Account Manager. She is an immense industry professional, skilled problem solver, and dedicated money saver.

Hannah is another strong link at Utility Helpline, connecting our clients to the best possible energy solution for their business.

James – Energy Consultant

maxbwJames is an experienced Energy Consultant and has worked successfully in several roles in Account Management & Sales Management, where he forged long term strategic relationships and developed experience of looking after his clients at the highest level. Since joining our team, James has shown he is dedicated, professional and extremely passionate about providing a quality of service.

Max – Company Motivator

maxbwMax is a valued member of our family. His part time role is to keep us smiling and motivated, but also to keep everyone fit by insisting on lunchtime walks.